Alvanet LLC

Refund Policy

Effective August 10, 2026 · Version 2026-08-10

Trial period

No subscription fee is due during the 30-day trial. Cancel before the displayed trial-ending date and time to avoid the first charge.

Subscription charges

Subscription payments are generally nonrefundable once a billing period begins, except when required by law or when Alvanet LLC determines that a duplicate, unauthorized, or processing-error charge occurred. Canceling prevents future renewal according to the effective date Stripe displays but does not automatically refund a completed charge.

A customer whose page or access is terminated for a serious or repeated violation of the Terms of Service—including sexually explicit, exploitative, hateful, threatening, harassing, abusive, infringing, fraudulent, or unlawful content or conduct—is not entitled to a refund, except where required by law or where Alvanet LLC determines that a duplicate, unauthorized, or processing-error charge occurred.

Requesting review

Send a refund-review request to [email protected] promptly after the charge. Include the restaurant name, charge date, amount, and reason. Do not send full card numbers or security codes. Stripe records may be used to investigate the request.

If Alvanet LLC approves a refund, it will be submitted promptly to the original payment method. Stripe and the customer’s financial institution control when the credit appears. Providing a refund or other customer-service resolution does not, by itself, constitute an admission of wrongdoing or legal liability.

Service concerns

Search ranking, indexing time, traffic, calls, orders, and sales are not guaranteed and do not by themselves establish entitlement to a refund. This policy does not limit rights that cannot legally be waived.