Alvanet LLC

Cancellation Policy

Effective July 31, 2026 · Version 2026-07-31

Cancel online

Open the restaurant’s private MenuNearMe update link and select Manage Billing / Cancel Subscription. Stripe’s secure Customer Portal displays the subscription, cancellation options, and effective date. Follow Stripe’s confirmation steps and retain the cancellation confirmation.

Cancel during the trial

Cancel before the date and time displayed for the trial ending to avoid the first subscription charge. The trial begins when Stripe Checkout completes and the restaurant page goes live.

Cancel after billing begins

Cancellation stops future automatic renewal according to the effective date Stripe displays. Depending on the cancellation option presented, access may end immediately or at the end of the current paid period. Cancellation does not automatically create a refund.

Assisted cancellation

If the private link or Stripe portal cannot be accessed, contact [email protected]. Include the restaurant name and public page URL. Do not send card numbers or security codes. We may require reasonable verification of authority.

Effect on the restaurant page

Cancellation may end private editing access and may cause the public restaurant page to be unpublished or removed. Search engines and third parties may retain cached copies temporarily. A canceled subscription cannot be restarted automatically; a new Checkout may be required.

Cancellation is different from deletion

Canceling a subscription stops future renewal according to Stripe’s displayed effective date; it is not, by itself, a request to erase restaurant content or operational records. To request deletion, email [email protected] with the restaurant name and public page URL. MenuNearMe will verify authority before acting. The deletion timing and lawful retention exceptions are explained in the Privacy Policy.